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In our modern business world, the communication of key info is critical. But in many open office plans, this communication ends up being heard by both those who need to hear it all and those who do not. Regarding the latter, it is simply more noise and is a distraction which makes them much less productive.

Since most jobs require focused work as well as collaboration and interaction, businesses should install office sound masking solutions to help make sure information is only heard by the intended recipients. This is what is meant by “speech privacy.” Good office sound masking is required for speech privacy.

Often facility managers resort to office sound masking providers to integrate sound masking structures into their companies with the intention of providing speech privacy.

However, the products offered now are very different from the ones used years ago. Even office sound masking systems that were in use only a few years ago are now obsolete. Now, many different types of systems exist along with manufacturers. These days, the least expensive, most effective sound masking systems are called “direct-field” systems.

One of the criteria for the manager to think about when selecting a sound masking system is the superiority of the sound that is he is buying. Almost all the office sound masking companies give demo about their products. They also offer you an access to a customer walk through. Take advantage of this – older “indirect field” systems require significant tuning and ongoing maintenance, and so rarely produce a relaxing sound.

The easy part would be effective masking of sound. For you to have the best sound masking system it would need to provide a calm environment so work can be done, and effective speech privacy. A working lawn mower might be used to provide one privacy from speech, however it might not be the best sound for ones ears.

Before you finish the transaction, be sure to listen for the sound produced. Aim for a masking system that creates a quiet, multi-directional sound that doesn’t use any noticeable loops or repeated tones. Look for a system with multiple channels, avoiding older mono-style systems.

If you choose an older style system, you’ll need to find out the costs for ongoing maintenance and tuning. Indirect field systems require tuning every time the furniture is moved, and many require annual recalibration. Newer, direct-field systems require no tuning.

Listening is integral to your job, but loud environments can be distracting and detrimental to one’s work. Jobs usually require intense teamwork, and as such a good solution would be sound insulation systems, which would reduce noise and increase speech privacy. The office sound masking technology is rapidly increasing. When purchasing such a device, it is important to test the audio quality. Demonstrations are common before purchases, anyway. Remember to choose a newer masking system with a soft, non-directional, steady sound and no repeats or loops. Multiple channels are also good. A placid work environment with privacy and white noise is what these devices offer.

- Frank Barnett